How to Request Your Tryon Medical Record

How to Request Your Tryon Medical Record

Tryon Medical Partners works with HealthMark Group to streamline our release of information process. HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. 

Once your Tryon Medical Record is requested, a complimentary copy of your record will be made available through HealthMark Group’s website.

How To Request a Medical Record for the First Time

Requesting your Tryon medical records for the first time can feel overwhelming, but it’s a straightforward process once you know the steps. Your medical records are your legal property, and you have the right to access them. Here’s a clear guide to help you navigate your first request.

  1. Go to healthmark-group.com/patients
  2. Register for an account and ensure you are logged into HealthMark Group’s website.
  3. Select Submit Request from the menu, then enter all required fields to submit an authorization to HealthMark Group directly. 

OR

  1. You may download and complete this form at tryonmed.com/wp-content/uploads/2023/03/ROI-Form-Blank-Fillable.pdf
  2. HealthMark Group will process your medical record request and provide notification via mail or email once complete. A complimentary copy of your record will be made available for you to download through HealthMark Group’s MedRelease 360 website.

To follow up on the status of your medical record request, you may contact HealthMark Group directly at 800-659-4035 or email status@healthmark-group.com.

How to Log in to Tryon Patient Portal With Athenahealth

Tryon patient portal is a secure online platform that allows patients to access their personal health information and communicate with their healthcare providers.

  • Navigate to the Tryon Patient Portal login page.
  • Enter your email and password to log in to Tryon Medical Partners.
  • After entering your credentials, click the login button to access your account.

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