How to Request Your Tryon Medical Record

How to Request Your Tryon Medical Record

Tryon Medical Partners works with HealthMark Group to streamline our release of information process. HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. 

Once your Tryon Medical Record is requested, a complimentary copy of your record will be made available through HealthMark Group’s website.

How To Request a Medical Record for the First Time

Requesting your Tryon medical records for the first time can feel overwhelming, but it’s a straightforward process once you know the steps. Your medical records are your legal property, and you have the right to access them. Here’s a clear guide to help you navigate your first request.

  1. Go to healthmark-group.com/patients
  2. Register for an account and ensure you are logged into HealthMark Group’s website.
  3. Select Submit Request from the menu, then enter all required fields to submit an authorization to HealthMark Group directly. 

OR

  1. You may download and complete this form at tryonmed.com/wp-content/uploads/2023/03/ROI-Form-Blank-Fillable.pdf
  2. HealthMark Group will process your medical record request and provide notification via mail or email once complete. A complimentary copy of your record will be made available for you to download through HealthMark Group’s MedRelease 360 website.

To follow up on the status of your medical record request, you may contact HealthMark Group directly at 800-659-4035 or email status@healthmark-group.com.

How to Log in to Tryon Patient Portal With Athenahealth

Tryon patient portal is a secure online platform that allows patients to access their personal health information and communicate with their healthcare providers.

  • Navigate to the Tryon Patient Portal login page.
  • Enter your email and password to log in to Tryon Medical Partners.
  • After entering your credentials, click the login button to access your account.

About Emily Williams

Emily W. is a U.S.-based health communication specialist with a Master of Public Health (MPH) degree from the University of Minnesota. She has over 8 years of experience writing patient education materials, with a focus on digital healthcare tools, patient portals, and medical technology. Emily’s mission is to help patients better understand online health systems like the Tryon Medical Portal. She works closely with medical professionals to ensure that all content is accurate, reliable, and easy to follow. When she’s not researching healthcare innovations, Emily volunteers at a local community clinic, helping patients navigate electronic health records and online appointment systems.

View all posts by Emily Williams →

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